At Everlasting Solutions, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it, and it must be in the original packaging.
2. Return Process
To initiate a return, please contact our customer service team at support@everlastingsolutions.com. We will provide you with a return authorization and instructions on how to return your item.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
4. Non-Returnable Items
Some items are non-returnable, including:
5. Exchanges
If you need to exchange an item for the same item, please contact us. We will guide you through the exchange process.
If you have any questions about our Refund and Return Policy, please reach out to our customer service team.
